Your Questions, Answered

We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.

Filter by topic:

HI or LO will be displayed.  You will also receive an Out of Range High or Low Alert.

Out of Range Low Glucose:

Appears when your glucose reading is lower than 40mg/dL.

No glucose reading can be displayed (only LO is displayed on the MY GLUCOSE screen).

Confirm your glucose value with a blood glucose meter test before making a treatment decision.

Once the sensor glucose value is at or higher than 40mg/dL, glucose readings will resume on the display.

Out of Range High Glucose:

Appears when your glucose value is higher than 400 mg/dL.

No glucose reading can be displayed (only HI is displayed on the MY GLUCOSE screen).

Measure your glucose manually by using your blood glucose meter. Always confirm your glucose value with a blood glucose meter test before making a treatment decision.

Once the sensor glucose value is at or lower than 400mg/dL, glucose readings will resume on the display.

   

DO NOT insert your infusion set within 4 inches (10.16 cm) of the sensor site. If the insulin delivery site is within 4 inches (10.16 cm) of the sensor site, it may interfere with sensor glucose readings and can cause inaccurate glucose readings.

To view the glucose reports tap Menu > Reports and swipe to move across the three different reports. You can also email each report as a pdf file by tapping the email icon in the top right hand corner.

Types of reports:

  • Weekly Modal Summary
  • Glucose Pie Chart

• Glucose Statistics

       

The Eversense® E3 Smart Transmitter is intended to be single-patient use only. DO NOT exchange smart transmitters with another person. Each smart transmitter can be linked to only one sensor at a time.

An Eversense Expert can help! After your eligibility is confirmed, we’ll answer any questions you may have, assist you in locating an Eversense Inserter nearby, and determine the cost based on your insurance. We’ll submit the claim to your insurance provider and work directly with your health care provider and a distribution partner to order your Eversense 365 CGM.

We will remain in contact with you via email every step of the way.

Still have questions?

The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.

The Eversense® E3 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to 180 days in persons with diabetes age 18 and older. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are still required for calibration primarily one time a day after day 21, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense E3 CGM System is a prescription device; patients should talk to their health care provider to learn more.

The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.

For important safety information, see bit.ly/eversensesafety

Eversense, Eversense E3 Continuous Glucose Monitoring, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.


Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.

 

MKT-001692 Rev 1